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ThinkTools

Buying and delivery

How do I pay?
Pick a payment method at checkout. For Bitcoin or USDT, the payment page shows the exact amount, the receiving address and a QR code. Send that amount and the payment is detected automatically, usually within a few minutes of the transaction confirming.
Are any fees added?
No. You pay the listed USD price, converted at the rate shown on the payment page. We don't add processing fees. Network fees charged by your wallet or exchange are separate and are not paid to us.
When do I get my files?
As soon as the payment is confirmed. You get an order email with your license key and a link to your order page. To download, sign in, or create a free account, with the same email you used at checkout. Your files then appear on the order page and in your account, and you can come back for them at any time.
Do I need an account?
Not to buy: checkout only asks for your email. To download, yes, for paid products and free apps alike. The account is free and uses the email you bought with. It ties your files, license keys and updates to you, so only you can download them and you can find every order in one place.
Do I get updates?
Yes. Every paid release includes all future updates at no extra cost, for as long as the product is maintained. New versions appear on your order page as they are released, and you get an email when they do.
How are the products tested before release?
Every release goes through a two-stage security review before it ships: a manual review by our engineers, and AI-driven static and dynamic analysis across the whole codebase, including dependencies. Findings are fixed before the release is published, and every update goes through the same process.
What can I do with the source code?
Use it, change it and deploy it for your own products and for client work, on as many projects as your business needs. You can't resell or redistribute the source code itself, or sell a substantially similar product built from it. The Source License has the details.
Can I get a refund?
If the files could not be delivered or don't match the description, write to us within 7 days and we'll make it right or refund you. Because source code can't be returned, purchases are not refundable once the source has been downloaded, except where the law says otherwise.

Paying with crypto

Why is the amount so specific, like 24.993 USDT?
Each order gets a unique amount so we can match your transfer to your order automatically. Send exactly the amount shown, in a single transaction.
Which network should I use for USDT?
The one shown on your payment page: TRON (TRC20) or BNB Smart Chain (BEP20), depending on what you chose at checkout. Sending on a different network can lose the funds, so check before you send.
What if the quote expires before I pay?
Quotes are held for a limited time because crypto prices move. If it expires, open your payment page and get a new quote with one click. If you already sent the payment, paste the transaction hash on the payment page and we'll check it.
I sent the wrong amount. What now?
Paste your transaction hash on the payment page, or reply to your order email with it. We'll review the transfer and either complete the order or sort out the difference with you.

Licensing

Can I use the source code for client projects?
Yes. Client work is covered, for as many clients and projects as your business takes on. The client receives the finished product, not a copy of the source to resell.
Can I resell the source code or publish it?
No. You can't sell, share or publish the source code, or sell a template, kit or product that is substantially the same as the one you bought.
What does an apps-only purchase cover?
Personal and business use of the apps on any number of your own devices. It doesn't include the source code.
Is the license time-limited?
No. The license is perpetual. It stays valid even if you stop downloading updates.

Support

How do I get help?
Reply to your order email or write to humans@thinktools.dev. Messages go to a real inbox read by the people who build the products.
I lost my order email.
Sign in to your account with the address you used at checkout: every order is listed there. You can also write to humans@thinktools.dev from that address and we'll send the order link again.
Do you build custom software?
Yes. Besides the catalogue we take on custom work: SaaS products, automation and integrations. Tell us what you need through the contact page.

Still have a question? Contact us or write to humans@thinktools.dev.